1. How do I place an order?

Placing an order is simple. Just browse through our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. There, you will enter your shipping and payment details to complete your order.

2. What payment methods do you accept?

We offer several payment methods for your convenience:

• Credit/Debit cards (Visa, MasterCard)
• PayPal

3. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can also track your order through the “My Account” section on our website.

4. Can I modify or cancel my order?

If your order has not yet been shipped, you can modify or cancel it directly from your account. If your order has already been dispatched, please contact us as soon as possible and we will assist you in making any necessary changes.

5. What shipping options do you offer?

We offer several shipping options:

• Standard shipping (usually 3-7 business days depending on location)
• International shipping (for global customers)

6. What should I do if I receive a damaged product?

If you receive a damaged product, please contact our customer service team immediately. Provide photos of the damaged product and packaging, and we will arrange for a replacement or refund.

7. How can I return an item?

You can return items within 14 days of receiving them, as long as they are unused and in their original packaging. To return an item, please complete the return form on our website and ship the item back to us. Return shipping costs are the responsibility of the customer.

8. Do you offer a warranty on your products?

Yes, all of our products come with a warranty. The warranty details are provided in the product description and follow the consumer protection laws in your country. If you encounter any issues with a product, please contact us and we will assist with the warranty claim.

9. Can I get a discount on my next purchase?

Yes, we frequently offer discounts and promotions. To stay updated on our latest offers, we recommend signing up for our newsletter.

10. How do I create an account?

To create an account, click on the “Sign Up” button at the top right of our website and fill out the registration form with your details. Having an account allows you to track your orders, save your preferences, and checkout faster.

11. Can I change my shipping address after the order has been shipped?

If your order has not been dispatched yet, you can update the shipping address in your account. If your order has already been shipped, please contact us immediately, and we will try to assist with the address change.

12. What should I do if I forget my password?

If you forget your password, simply click on the “Forgot Password” link on the login page and follow the instructions to reset your password.